Privacy Policy and Cookies

This privacy policy sets out how we use and protect any information that you give us.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.

Devon and Cornwall Care Record may change this policy from time to time by updating this page. You should check this page frequently to ensure that you are happy with any changes. This policy is effective from January 2022.

How we use cookies

Cookies are harmless text files which may be stored on your computer whilst using the site. We use cookies to improve your browsing experience and enable certain features or functionality.

We also measure statistics about visitors to the site and their usage e.g. where they came from, what pages they visit and what browser they are using. Knowing how our site is being used means we can improve our user’s experience in the future. We do not use cookies for advertising purposes or pass user data to any other organisation.

All cookies used on this site are listed below. If you do not wish these cookies to be tracked you can disable them in your browser, but this may negatively affect your experience on the site.

What types of cookies do we use ?

The cookies used on our website are grouped into the following categories.

  • Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log in to your account and add products to your basket, and checkout securely.
  • Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyse how well the website performs and where it needs improvement.
  • Marketing: Our website displays advertisements. These cookies are used to personalise the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
  • The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
  • Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.
  • Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
CookieDescription
_gaGoogle Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_ga_*Google Analytics sets this cookie to store and count page views.
CONSENTYouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data.
cookielawinfo-checkbox-advertisementSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category.
cookielawinfo-checkbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsentCookieYes sets this cookie to record the default button state of the corresponding category and the status of CCPA. It works only in coordination with the primary cookie.
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether the user has consented to the use of cookies. It does not store any personal data.
VISITOR_INFO1_LIVEYouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.
VISITOR_PRIVACY_METADATADescription is currently not available.
YSCYouTube sets this cookie to track the views of embedded videos on YouTube pages.
yt-remote-connected-devicesYouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt-remote-device-idYouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt.innertube::nextIdYouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requestsYouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.

How can I control the cookie preferences ?

You can manage your cookies preferences by clicking on the “Settings” button and enabling or disabling the cookie categories on the popup according to your preferences.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Your consent applies to the following domains: https://www.devonandcornwallcarerecord.nhs.uk/

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Form data

We may collect the following information via any of the site’s input forms:

  • Your name and job title
  • Contact information including email address and telephone
  • Your address and postcode

Any email address data collected is never passed on to any third parties. If you do not wish to receive email newsletters from ourselves, please leave the “subscribe” option un-ticked when submitting any contact forms.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Page last reviewed: 15 June 2023

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